The Role of an Association Manager: Key Responsibilities and Skills

The Role of an Association Manager: Key Responsibilities and Skills

Over 74 million Americans live in homeowners associations in 2023, including 23% of Massachusetts homeowners.

Behind every successful HOA in Boston is strong leadership. An HOA community cannot thrive unless it has the right people on the board of directors or a professional association manager at the helm. You may be wondering what exactly the responsibilities and skills of an HOA manager are.

That's what we're here to discuss today. In this post, we'll look at the tasks involved with managing an HOA effectively. Whether you're looking to join your HOA board or better your HOA community, keep reading and you'll see what goes into association management.

Money Management

Why do people decide to live in HOAs?

There are countless reasons why so many Americans live in these types of communities. Chief among them, however, is that the communities thrive due to the constant investment in maintenance and general improvements.

These things can't happen without solid money management. Your HOA manager needs to use the money from HOA dues in an effective and responsible manner. This means creating a solid budget and performing thorough accounting all year round.

When money is spent wisely, the community can keep investing in itself. This helps to boost property values and promote a high quality of life in the HOA.

Enforcement of Regulations

Community policies play a big role in HOA living. All homeowners are expected to abide by the rules and regulations set out by the board of directors and agreed upon by the community at large.

There are always going to be rule-breakers in the community. For the HOA board, it can be awkward to take action against these people because they're volunteers and neighbors. Having an HOA property manager makes it easier to keep bad actors in line and promote a more harmonious community.

Maintenance and Repairs

A well-maintained community is a happy and safe community. Your HOA leaders are responsible for performing maintenance and repairs to common areas, such as garbage removal, fixing cracks in sidewalks, and landscaping.

Whatever they can't do themselves will be done by local vendors. HOA management negotiates contracts and schedules with vendors so that maintenance is always a priority.

Leading Meetings

Another big benefit of living in an HOA community is that all homeowners have input into its direction. At annual HOA meetings, everyone will have a chance to bring forth ideas, questions, and concerns for the HOA board to consider.

During HOA board meetings, the leaders will discuss the day-to-day management of the community. An HOA manager will use their experience and expertise to lead both types of meetings to ensure the community is always on the same page.

PMI Bay State Can Be Your Association Manager

If your HOA is in need of a good association manager, PMI Bay State can help. We're the greater Boston area's top property management company, offering all of the services we've talked about here and more.

To learn how we can help your HOA thrive in 2023 and beyond, contact us to schedule a consultation with one of our representatives.